Clear Lake Auto Service | Expert Auto Repair

customer service was professional and very helpful. I only went in for an oil change but they pointed out other... read morecustomer service was professional and very helpful. I only went in for an oil change but they pointed out other important things that would allow my vehicle to be safe on the road. They were also very timely in getting me taken care of. read less

They did a very good job, as always! Been going there for years and they have always been very nice,... read moreThey did a very good job, as always! Been going there for years and they have always been very nice, very fair and done a great job. Excellent place to get your car worked on. read less

Wonderful and professional service from drop-off to pick up. I was very happily surprised with them also detailing my vehicle... read moreWonderful and professional service from drop-off to pick up. I was very happily surprised with them also detailing my vehicle inside and out. We have used this business multiple times now and are always very satisfied. My vehicle is almost 11 years old with over 120K miles and it runs like new thanks to their care and service. read less

My wife and I brought in a Toyota Sienna that we were about to buy for a pre-purchase inspection. They... read moreMy wife and I brought in a Toyota Sienna that we were about to buy for a pre-purchase inspection. They were able to squeeze us in, even though it was already the end of the day, and did a phenomenal job on the inspection -- catching some critical items that I wasn't able to see on the lot. Mike gave us a very thorough report, and John did an exceptional job walking me through all the findings. They went the extra mile to make sure I understood everything. Will definitely be using these guys again in the future! read less

I have used Clear Lake Auto for 7 yrs with no issues. They are dependable and fair on their prices.... read moreI have used Clear Lake Auto for 7 yrs with no issues. They are dependable and fair on their prices. John helped get me squared away with the work needed and was great! He is knowledgeable, professional, and I plan to ask for him when I need any work in the future. read less

I went to get en estimate. The estimate was 67.50. Some places have free estimates, but many charge more. ... read moreI went to get en estimate. The estimate was 67.50. Some places have free estimates, but many charge more. Staff was friendly, and they were able to take me home. I felt the estimate was quite high. The quote for parts alone was twice as high as getting them on line (OEM), although the labor wasn’t too bad. It seems they make their money on parts. It might be inflation, but it was more than twice as much as expected, and I did do my research. They also wanted to add unnecessary services like engine cleaning and power steering fluid flush, although it was a suggestion, not pressure. Overall they are pretty good and less expensive than CB chains or dealerships. They are upfront on pricing and give it to you in writing. If you want decent mechanics that won’t take forever, this place is fine. They are always busy, so that tells you something. Unfortunately the last two times I visited, they priced me out. I guess I have to keep looking. read less

Amazing experience! John had timely service and great communication! They were able to diagnose and fix the reason for my... read moreAmazing experience! John had timely service and great communication! They were able to diagnose and fix the reason for my check engine light (Firestone couldn’t even diagnose it correctly) and they sent me pictures of everything that they were working on. They even took my car for the inspection for me. This will be my new go to “car shop”! read less

Tim and the team there are very professional and customer friendly. I feel confident that the services recommended are necessary,... read moreTim and the team there are very professional and customer friendly. I feel confident that the services recommended are necessary, they pay attention to detail and will also help prioritize repairs should you need to do so to stay within your budget. I have been a satisfied customer since I relocated to Houston 4 years ago and appreciate how they stand behind their work too. read less

Great experience. Isaac communicated well during the project, which greatly helped my confidence after having been taken advantage of by... read moreGreat experience. Isaac communicated well during the project, which greatly helped my confidence after having been taken advantage of by other shops in the area. They helped me pinpoint a problem that numerous other people could not find, now the truck can be properly repaired instead of the mechanic's time honored tradition of replacing parts until something works, on my dime. Thanks Clear Creek Auto, I'll be back again for any diagnostics I may need help with! read less

I have just got to share this with everyone!! Several weeks ago I my a c went out and... read moreI have just got to share this with everyone!! Several weeks ago I my a c went out and I was told that it would cost $1400 to repair. I have been going without ever since and I have been miserable! I was hit head on by 2 vehicles at the same time and the insurance company would not fix my a.c.
I took my car into Clear Lake Auto to have the transmission flushed and they saw the part had fallen off of my a.c. and they put it back on and fixed my A.C. for $59.00!!! These are the nicest most wonderful people I have ever been to and I recommended them to my son and to anyone and everyone who wants a repair shop that cares about their customers. Thank you sooooo very much! I cannot tell you how much I appreciate what you did for me!!! You are truly a blessing!!! Sheila Bottos read less

Me and my husband love this place! Everyone really knows what they’re talking about. The manger John was so patient... read moreMe and my husband love this place! Everyone really knows what they’re talking about. The manger John was so patient with all my questions I had and very friendly. Such a pleasure to work with! Will definitely be back again! read less

Very thorough, knowledgeable, friendly, and professional service. A/C problem was diagnosed and resolved the same day. Additional checking was done... read moreVery thorough, knowledgeable, friendly, and professional service. A/C problem was diagnosed and resolved the same day. Additional checking was done the next morning as requested to make sure problem was fixed. Routine checkup was done and additional service was recommended (brakes, cooling, belts, etc.) and explained. No pressure to get it done. Complimentary detailing of the car was included, which was very nice. Overall, I liked the service and will keep them in mind the next time I need auto maintenance. read less

We have been coming to clear lake auto for about a year and have been treated so well every time.... read moreWe have been coming to clear lake auto for about a year and have been treated so well every time. Tim helped us out this last time, taking great care of my 15 year old Nissan. My car runs like new now! Tim was so professional and really took the time to help us out. This is the best my car has run in years, and I could not be happier. Thanks Tim! - Sarah & Adrian read less

I called them to get an estimate on an alternator replacement. The employee who picked up was named Tim. He... read moreI called them to get an estimate on an alternator replacement. The employee who picked up was named Tim. He asked why I thought I needed a replacement and I explained the situation. He told me he didn't think my car needed a replacement unless I get a battery light on my dashboard. He also told me to not rely on the handheld device that was used for my alternator test. He said if I still felt uncomfortable, though, that I'm more than welcome to come into the shop to get a thorough electrical system check, but that even that test is something he wouldn't recommend spending money on.

I was very surprised by his candor and honesty. Every other auto repair shop I've been to would be more than happy to perform unneeded repairs and take my money. I kept needing to ask my dad for his own professional opinion since he's a mechanic. I feel like this shop looks out for their customers and that they're not in the business to take advantage of people.

I will definitely give these guys a call if I need any future repairs and I would love to stop by to have them change my oil soon. I should've looked local instead of going to those big repair shop chains like Pep Boys or Firestone. Give these guys a chance if you're looking for an honest business. I will update my review when I visit for a service. read less

Tim gave me the best service I have ever had in an auto service place. Very professional and very courteous.... read moreTim gave me the best service I have ever had in an auto service place. Very professional and very courteous. He had my truck for me tires at a great price with an alignment... He went above and beyond. I'll be definitely coming back...I work as a sales manager and take customer service very seriously because I am responsible for customer surveys and loyalty so I look for these things when I shop.. thanks Tim for taking care of me. You have to come and bring your vehicle here... it's worth the trip...God bless you. read less