Our customers love us.
At Clear Lake Auto Service we take pride in our long history of excellence in customer service. We always strive to earn your good review. Should anything not be to your satisfaction, we will work with you to get it right.
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Check out some of our recent reviews.
- Car Repair Tim, a reliable individual, provided excellent care and successfully restored my car's service at Clear Lake Auto Service, an honest and trustworthy auto shop where I received a medical professional discount. I highly recommend their services.read moreread lessKristina E.2/17/2024Replaced transmission Tim and the Team at Clear Lake Auto, recently replaced my transmission, thru Car Shield warranty (I highly recommend their coverage, saved me on an expensive repair). Tim gave me timely updates on the repair and all went smoothly. My family have been customers of Clear Lake Auto Service for years and highly recommend them for all your automotive needs.read moreread lessJoe G.1/30/2024Quality work and great service Tim and the Team took great care of me as always. I got my wife's oil changed and tire rotation for her upcoming trip. We always take our cars here for fast and friendly service. A real neighborhood business that we are blessed to bring our cars to.read moreread lessMike F.1/28/2024
- Best service center in town. Tim & the crew are hands down the most honest and reliable people to work on my vehicle. They have done everything from front end alignments to the evaporator coil on my heavy duty vehicle. Best turn around time and they take care of the vehicle & even washed it for me. If I call them they give me honest & reasonable times they can get the work done. Plus they are open on Saturdays which is the best thing around. Again much appreciation for these people & for Tim taking care of all my needs whenever I call.read moreread lessZachery H.1/26/2024Car Repairs Tim at Clear Lake Auto goes above & beyond to help you have a positive experience! He is very knowledgeable & is always able to answer all of my questions. Shout out to Moses for his hard work!read moreread lessDana D.1/25/2024
- I always heard great things about Tim by family. In my own experience, I hit a block of ice on the road and brought in my car with a coolant leak. I needed a few things done and Tim and Allan worked on my car and got it to me in a very timely manner so I could drive to work only a couple days later. Tim updated me regularly on the diagnostics and was very thoughtful about the cost. Highly recommend.read moreread lessElaina M.1/23/2024Chris Pratt works here so that's cool.
The staff has always been friendly, though they do push extra services and "things to watch out for" and bit harder than the shops I'm used to.
I really appreciated the courtesy ride home (and pickup!) So I could avoid Uber. This really came in handy and I felt taken care of.
The work done on my truck was to my satisfaction. A quality shop is hard to come by these days. I do wish the parking situation was better at this location but it is what it is I guess.read moreread lessS D.1/22/2024The service I received from Tim and Sam were superb. They went beyond the normal support you would receive at an auto repair shop by sending pictures of an oil leak that wasn’t handled properly at a dealership. They also allowed me to take video of the work they completed and the work by the dealership which was subpar in comparison.
In addition to providing great customer support their prices were reasonable. Tim provided a detailed report of the work they completed ✔️.
I would definitely take my car back for additional services. Thank you for honesty and openness.read moreread lessLaTasha H.1/18/2024
- I recently visited this place and was blown away by the exceptional customer service provided by Tim. From the moment I walked in, he greeted me with a smile and went above and beyond to ensure that all my needs were taken care of.
Tim went out of his way to explain all of the services my car needed, and gave me an accurate estimate of the cost, which I found to be very reasonable. He also kept me updated throughout the entire process, which made me feel confident in the work being done on my car.
The efficiency of the service at Clear Lake Auto Service was also impressive. They had my car serviced and ready to go in no time. I was extremely satisfied with the quality of the work done on my car, and I would definitely recommend this place to anyone looking for an honest, reliable, and efficient auto service shop.
Overall, my experience at Clear Lake Auto Service was fantastic, and it was all thanks to Tim and his exceptional customer service. I will definitely be returning to this place for all of my future auto service needs.read moreread lessMatt S.1/15/2024These guys are professional and nice. I was impressed with how personable they were. I was referred to Clear Lake Auto by a friend. He said he trusts this team. Thank you guys for your outstanding work and for being so respectful and nice.read moreread lessJoel S.1/12/2024Tim was amazing! This was one of the best experiences at a mechanic!
Quick, straightforward, and kind! The best traits you can have in customer service!
When I came in: i had a picture of my sway bar link that was torn, he informed me of some things, and then we went on a “test drive” so that he could hear the issue i was having.
Once we got back, he gave me some estimates and let me know a technician would be able to diagnose (100%) and fix the issue!
After a few hours they sent me a diagnostic sheet with my whole vehicle inspected! From the wheels to air filters all the way to fluids, they covered and assessed each part!
They did not try and push me into anything else, and even in fact let me know some of the things i could do at home for cheap!
I’ll be taking my vehicles here from now on!read moreread lessConner D.1/10/2024
- I would recommend this place to everyone.
Customer Service 5 Stars
Labor and Repairs 5 Stars
Communication 5 Stars
Employee Matt 5 Stars
Matt kept me updated on everything that was wrong with my car and the cost . The repairs were done quickly compared to other places . They even drove me home when I dropped my car off for service. The thing that surprised me yhe most was that they washed and vacuumed my car after the services were completed.
I will be coming here for all my repairs from now on . Compared to Firestone right down the street , this place is on another level when you want to get the job done right.read moreread lessL'Oreal S.1/04/2024
- My engine light was on. Since it was the day after Christmas a lot of places were closed and I happened to go by Clear Lake Auto and they were open. Tim and Phillip took my car right in that morning and found the problem right away. By 3 that afternoon they had fixed the problem promptly at a fair price. I am so very pleased. Thank you Tim & Phillip!read moreread lessLona H.12/28/2023Tim and his team are EXCELLENT! I just moved from another state and my car decided to break down.. Tim took his time and explained to me what needed to be done…10/10 customer service I’ll definitely recommend to anyone who asks !read moreread lessSydney E.12/23/2023I really appreciate the work Clear Lake Auto Service did for me and my car. After a flash flood, I had to get my engine replaced and detailing done, and these guys fixed my car up quickly, efficiently, and with great results. My thanks for your hard work and great service!read moreread lessHannah C.12/22/2023
- Excellent Tim and his team assessed the car and fixed everything, I will be a lifetime fan!read moreread lessLauren K.12/07/2023I stoped in to get my front headlight fix and Tim help me out they were supper nice they squeezed me in their busy schedule and had my car fixed in no timeread moreread lessJanie L.12/04/2023
- Phenomenal Group! Fantastic Job!!!! I came into this location with 4 months of complete despair. DeeAnn gave me hope!!! She listened and assured me that their crew would find the source of my nightmare under the hood! And she/they did just that! I got a call in a couple hours letting me know what the issue was and that she could send a car to pick me up and bring me back to their location to pick up and pay for my car after the service.
They’ll get you in and out with a heaping dose of respect and knowledge! I will definitely recommend Clear Lake Auto to anyone in the area!!!read moreread lessJudi C.11/25/2023Another job well done! By far the shop I trust the most with my vehicles. For years, Clear Lake Auto Service has been thorough, fast, and most importantly, honest.
Thanks again Tim Nicoladis for helping my wife’s Jeep get squared away and back on the road! And, thank you Sam for taking the time to explain the electrical problem we were facing!read moreread lessAdam P.11/18/2023
- At least ten years ago a friend recommended Clear Lake Auto Service. It is a 30 minute drive from my home, and I continued using more convenient locations. I had problems with all of them, and finally decided to give Clear Lake Auto Service a try. So far, my only regret is not going to them sooner.
With their evaluation of my vehicle, and service of issues, I now believe they are the best I have ever known, and I plan to continue with them indefinitely.read moreread lessBrooks W.11/03/2023Great advice - saved me money! Clear Lake Auto Service has always done well for us. My last visit to the shop was exceptionally good due to the advice Tim Nicoladis provided me with - Our aging truck (2006) would not start and we had it towed to Clear Lake Auto - Tim said these older vehicles can have gas level indicator issues and he recommended we try to put some gas in it before diagnostics started just to make sure it wasn’t something as simple as low fuel… sure enough. That was the issue, the gas level indicator was misleading and the issue was simply fuel. Thanks for the continued honesty Clear Lake Auto (& Tim!)!read moreread lessAdam P.10/21/2023We have been bringing all our cars here for many years. Repairs, tires, etc. Top notch customer service - which is sadly rare now. Very often they'll provide guidance that can avoid bringing it in a vehicle for service as a DIY. I highly recommend them to family and friends. Tim helped us most recently and was extremely helpful.read moreread lessM P.10/21/2023