Our customers love us.
At Clear Lake Auto Service we take pride in our long history of excellence in customer service. We always strive to earn your good review. Should anything not be to your satisfaction, we will work with you to get it right.
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Check out some of our recent reviews.
- I took my car in for an alignment and balance service and my car feels like new, I'm very pleased... read moreI took my car in for an alignment and balance service and my car feels like new, I'm very pleased for the work and service they did Tim and Alan explained everything to me they were very clear and profesional I highly recommend this place for your auto maintenence.
Thank you Tim and Alan E. read lessAngelica3/08/2023My 2007 ford 500 Brought my car in for check engine light. Tim found the problem and fixed. Low and behold more problems accused,... read moreBrought my car in for check engine light. Tim found the problem and fixed. Low and behold more problems accused, he was also able to salvation. Thanks Tim you are the best. Highly recommend read lessCharles L.2/27/2023The fixed my blinker problem! They are great! They solved the electrical problem I was having with my blinkers. Special shout out to Tim Nicoladis,... read moreThey are great! They solved the electrical problem I was having with my blinkers. Special shout out to Tim Nicoladis, he assisted me during my visit and clearly explained the issue and the options I had, he was very polite and kind. I fully recommend this business! read lessRogelio1/29/2023 - I had taken my vehicle to three different top rated repair shops with the same problem, to no avail. So,... read moreI had taken my vehicle to three different top rated repair shops with the same problem, to no avail. So, I decided to take my Ford Edge to Clear Lake Auto Service, after viewing their 25 plus years of satisfied customers. Taking my vehicle to Clear Lake Auto Service and working with Tim & the technicians there was one of the best decisions that I could have made.
They were able to diagnose my vehicle’s problems, and work with the warranty company to fix my car. I was kept updated throughout the process. For the first time in a year my Ford is running well. I am beyond grateful, and I can say that I finally have peace of mind. So, I would like to say Thank you, thank you, and thank you again, to Clear Lake Auto Service. read lessS P.1/28/2023Great service I called yesterday and spoke with Tim Nicoladis about a flat tire needing repair. Tim gave me some great advice.... read moreI called yesterday and spoke with Tim Nicoladis about a flat tire needing repair. Tim gave me some great advice. I ended up buying a new set of tires today. Tim’s help and the service I received while I was there was great. Service like y’all have is getting harder to find. Thank you Tim. read lessPHILIP S.1/26/2023Great customer service My wife brought our Ford Edge in with a brake issue. Tim worked with her & me on the phone.... read moreMy wife brought our Ford Edge in with a brake issue. Tim worked with her & me on the phone. He was able to work with the warranty company to hold down the expense. He even came in on his day off to work things out. Wonderful customer service. read lessAlan B.1/13/2023 - Fast service It was the day before a road trip when I thought my wheel well liner was causing problems. I went... read moreIt was the day before a road trip when I thought my wheel well liner was causing problems. I went to CLAuto only to discover my brakes and rotors were worn thin to the point that driving was dangerous. It was late in the afternoon and they were very busy... It was also the day before a holiday... But they fixed my brakes anyway. And they did it with a smile and a great attitude.
Thanks for helping me so graciously!!! read lessDiane12/31/2022Great Service!! I REALLY want to thank Matt, Tim and John for taking care of my car and doing a great job.... read moreI REALLY want to thank Matt, Tim and John for taking care of my car and doing a great job. Every each of them spent more time than normal, to make sure everything is okay and functional.
Matt and Tim tested the car, explained hole bunch of stuff about car’s condition and made sure I understand every bit of it.
John was the technician who spent extra time on the car for the things that we didnt even listed as repair to make sure everything is okay.
Clear Lake Auto Service is great for having exceptional care and full of transparency about everything that they will touch on the car. I really liked their approach to the customer and of course! the warranty they offer 🙂
Thank you for your great service. I hope I won’t see you near soon except maintenance 🙂 but If I do I know that it will be taken care of 🙂 read lessHakan A.12/16/2022My daughter's honda TIM IS AMAZING! This place is great, no matter who answers the phone while your car is being serviced...they will... read moreTIM IS AMAZING! This place is great, no matter who answers the phone while your car is being serviced...they will help you get the answers you need! They got my car done lickity split. And explained it to me every step of the way! read lessAudra B.12/16/2022 - I worked with Tim and he was just absolutely the best. He was always very clear about what things would... read moreI worked with Tim and he was just absolutely the best. He was always very clear about what things would cost and checking with me before proceeding with the service. He also let me know what kinds of services will help with the longevity of my vehicle without being pushy. So informative! I’ll definitely use this shop for any car repairs in the future. read lessWendi L.12/09/2022Great Service Tim and the entire team are always friendly and take the time to talk through my questions and concerns.... read moreTim and the entire team are always friendly and take the time to talk through my questions and concerns. They work with me on the right options for service, considering budget, life expectancy of the car, etc. I trust them. read lessDavid12/08/2022Bringing the Acura back I had a fantastic experience at Clear Lake Auto. I appreciated being very informed through the entire process. It was... read moreI had a fantastic experience at Clear Lake Auto. I appreciated being very informed through the entire process. It was great that Tim would take pictures email them to me and call me to discuss a solution. Much appreciated, Tim! Thanks! read lessSurinder A.12/06/2022
- Quality service. Ask for Mr. Tim I frequently service my Benz SUV at a Mercedes dealership. so I couldn't help myself not to compare the customer... read moreI frequently service my Benz SUV at a Mercedes dealership. so I couldn't help myself not to compare the customer service, and professionalism of the Clear Lake Auto Service team to that of the Mercedes Benz dealership. Tim went above and beyond with my old Toyota Camry. They even went out of their way to take my car to the near tire shop to have the tires replaced...
This place is not the cheapest shop around the town but you can expect top-notch service at Clear Lake Auto. Will be back. Make sure to ask for Tim if you are looking for a top-quality advisor. read lessHossein G.10/06/2022Brought car in to fix signals and check AC this time. Tim Nicoladis was my service advisor. He exceeded... read moreBrought car in to fix signals and check AC this time. Tim Nicoladis was my service advisor. He exceeded my all expectations. He was very knowledgeable and extremely courteous. He notified when the car was repaired and did a great job keeping the cost reasonable. My car is over 20 years old and he helps me keep it on the road. He is a great ambassador for this business and my go to place for car repairs. read lessJG G.9/29/2022Tim was great! Tim Nocladis helped me with an oil and let me know about my brakes and filters. He was very helpful... read moreTim Nocladis helped me with an oil and let me know about my brakes and filters. He was very helpful and friendly both times I came in. He even noticed a problem with the steering wheel and told me that about a warranty that was still available from the manyfacturer. The warranty would save us $400. Thanks Tim! read lessSteven T.9/25/2022 - I had been without my a/c in my vehicle for about a week and couldn’t handle putting off getting it... read moreI had been without my a/c in my vehicle for about a week and couldn’t handle putting off getting it fixed any longer. Called over to Clear Lake Auto Service, worried it would be a while to get it fixed, but Tim told me to come in and took a look and gave me a rundown of everything and told me it would be done the same day. Had some other things that needed to be fixed as well, but everything was done very quickly and efficiently while staying within my budget. Tim was very friendly and helpful with explaining everything to me and had me leaving a happy customer. My a/c works beautifully now. I would definitely recommend Clear Lake Auto Service! read lessErin S.9/20/2022Brake change I came in the shop today for new brakes to my rear end tires. I spoke with Tim Nicoladis he... read moreI came in the shop today for new brakes to my rear end tires. I spoke with Tim Nicoladis he was very welcoming and helpful would highly recommend. Very satisfied customer. read lessTiffeny9/17/2022Tim is my GO TO Seriously SO thankful to have Tim looking out for me. My car is trash and can’t afford a new one... read moreSeriously SO thankful to have Tim looking out for me. My car is trash and can’t afford a new one right now so I come in a few times a year.
Tim is always ready when I need him and he makes me feel like I’m his 1st priority every time. Even when I moved closer to the city, I still took my car to him because he treats me like family. Always honest, dependable, and reasonable with me. It’s hard to find good people these days and he is such an asset to this company. I gotta tell you this man works HARD (seriously like too hard). Somebody give this man a raise!!! read lessHayley H.9/13/2022 - Tim’s exceptional service I bought my Toyota Corolla to get my tail lights fixed. Tim went out out of his way in customer... read moreI bought my Toyota Corolla to get my tail lights fixed. Tim went out out of his way in customer satisfaction. Explained very patiently every step aspect of the job and made me a customer for life read lessIrfan H.9/12/2022
Highly recommend this shop! Had some ac trouble in my wife's qx70. I had already taken it to 2... read moreHighly recommend this shop! Had some ac trouble in my wife's qx70. I had already taken it to 2 different shops that specialize in AC to be let down. A buddy recommended Clear Lake Auto and this by far was the best shop experience for me. Clear lake auto definitely earned my trust and another customer for years to come. Thank you TIM !!! read less
David M.9/08/2022I was very impressed with the cleanliness, professionalism, and fast turnaround time. Tim, my customer service rep, was very helpful... read moreI was very impressed with the cleanliness, professionalism, and fast turnaround time. Tim, my customer service rep, was very helpful and knowledgeable. For the first time in several years, I didn't leave an auto repair shop feeling cheated or swindled. The complimentary rides to and from my hotel was pleasant perk as well. Definitely recommend Clear Lake Auto Service. Remember to ask for Tim! read lessJohn C.9/02/2022 - Customer Service The only place I go or send anyone else. Service is fast and the employees are knowledgeable. Tim... read moreThe only place I go or send anyone else. Service is fast and the employees are knowledgeable. Tim went out of his way this last time. read lessBrian M.9/01/2022Courteous, fair and excellent customer service. After not having my car fixed right at 2 other shops, they diagnosed... read moreCourteous, fair and excellent customer service. After not having my car fixed right at 2 other shops, they diagnosed the problem and fixed it right! I was kept up to date on everything along the way. read lessJames B.8/29/2022Needed help Today my family and i came here for a problem we didn't quite know what it actually was. Tim helped... read moreToday my family and i came here for a problem we didn't quite know what it actually was. Tim helped us out and he was great he was very nice and helpful not only that but he was considerate of our concerns. Would recommend to go here for your car troubles and routine check ups! read lessEverardo S.8/21/2022
- Tim’s assistance Tim did a fantastic job of helping me with diagnosing my starter problem and keeping me informed throughout the whole... read moreTim did a fantastic job of helping me with diagnosing my starter problem and keeping me informed throughout the whole process ! read lessScott8/19/2022Service Ratings I have used Clearlake auto services for awhile now. However, this year's services remind me why I keep coming... read moreI have used Clearlake auto services for awhile now. However, this year's services remind me why I keep coming back. It is because of great service I received from Tim Nicoladis! He went far and beyond customer services helping to purchase my set of tires by dealing with Goodyear credit card office. I had missed place my cc and the Goodyear office clerk did not allow me to purchase my tires until my replacement cc arrived 2 weeks later. (my balance was 0) So Tim mounted my tires and called t Goodyear cc office the next week got the purchase approved. Tim called me and said everything is OK. I had my tires and was able to take my vacation. What great unexpected service. read lessLeroy E.8/17/2022Great service! Tim was so helpful!! He explained everything thoroughly, and made the experience as painless as possible. Definitely will be... read moreTim was so helpful!! He explained everything thoroughly, and made the experience as painless as possible. Definitely will be back in the future!! read lessClare s.8/11/2022