Our customers love us.
At Clear Lake Auto Service we take pride in our long history of excellence in customer service. We always strive to earn your good review. Should anything not be to your satisfaction, we will work with you to get it right.
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Check out some of our recent reviews.
- Came by Clear Lake Auto to help fix a splash guard that was dragging. I’m from out of town - but they were so helpful getting me in and fixing the issue for me quickly so I could make it back to Dallas! Communication was fantastic with Matt both over the phone and in person. I wish I lived in clear lake again to have them as my go to mechanics! Thank you for everything!!read moreread lessAnjali P.4/19/2024This was my first repair shop since moving to Houston three months ago. So let's get into it...from the phone to face to face, the customer service was amazing. I've adopted Matt as my guy. My experience with him has been amazing. The entire shop is very friendly/kind. I love the way the send the invoice options.read moreread lessCiara L.4/11/2024Excellent Overall Experience New to the area and chose Clear Lake Auto Service for the mere fact that they were the closest to my location. I worked with Tim Nicoladis, the service advisor and a mechanic named Jake. Those two guys were honest, talked to me straight and worked with integrity. Honestly, some of their services like oil changes are comparable to other places and other mechanical services may be a few bucks more. In my opinion, I don’t mind paying a little more for superb service interaction. Three other factors on why I’ll continue to come by that others don’t offer……1) they’re open @ 7 vs 8 or 9 like other places. 2) They have a shuttle service if you need one (don’t know how far they’ll shuttle but they have the service). 3) I don’t about every single service, but after my mechanical repair and being there a couple days, they washed & cleaned my truck at the back of the shop as they do with others. So I left the shop working great and looking sharp. Clear Lake Auto Service has earned future business. Thanks Tim & Jake!read moreread lessCody P.3/29/2024
- My experience with Clear Lake Auto was amazing! They were friendly, professional, and fast! They went above and beyond with washing and vacuuming out my car after the service, which I really appreciated. Phillip was awesome! He gave me great additional information of future services my car may need. Definitely recommend 10/10 if you want great, fast, and professional service!read moreread lessAlisa3/26/2024I've been a customer of Clearlake Auto Service for nearly 5 years, and they've always done great work, charged fair prices, honored their warranty (only needed it once), and were a pleasure to do business with!! Give them a shot!! You won't be disappointed!!read moreread lessRonnie P.3/24/2024Positive rating Tim and Philip did so many great things to my vehicle went in for a basic AC hose. They charge me a lot less than I expected it after getting quotes from others and they were able to do the entire repair in four hours, which is top of the line efficiency in my opinion Went over on a busy Saturday and they got it done for me as quick as possible. These will always be my guys I go to for any auto repair needs I could not speak more highly of how great Tim is with his customer service such a great genuine, honest guy , these other guys for your auto repairsread moreread lessBrandon F.3/23/2024
- They were able to get my car in quickly, and they did a great job! They kept clear communication the whole time and were very thorough, making sure everything was perfect before I picked it up. Matt and Phillip were both super helpful and informative, great car mechanics!read moreread lessMaggie S.3/16/2024We had a great experience having a car serviced by Matt, Phil and the team at Clear Lake Auto Service. From start to finish they were extremely helpful and provided clear explanations to the quote and all of the services provided to get the car running again. Hopefully we won't need to see them anytime soon, but we know where to go for friendly, thorough and affordable auto service!read moreread lessJason S.3/14/2024
- I’d give 10 Stars if I Could. Had a failed inspection and spent a few hundred dollars to fix it. Still would not pass. Went to three other places that were not at all helpful. One call and with the Help of Phillip, dropped my car off and picked it up the next day with a passed inspection. My car was also cleaned and detailed upon pick up. I will go here for all of my auto need from now on. Big shoutout to Phillip. Thanks man.read moreread lessLaVarrick S.3/02/2024
- Replaced transmission Tim and the Team at Clear Lake Auto, recently replaced my transmission, thru Car Shield warranty (I highly recommend their coverage, saved me on an expensive repair). Tim gave me timely updates on the repair and all went smoothly. My family have been customers of Clear Lake Auto Service for years and highly recommend them for all your automotive needs.read moreread lessJoe G.1/30/2024Quality work and great service Tim and the Team took great care of me as always. I got my wife's oil changed and tire rotation for her upcoming trip. We always take our cars here for fast and friendly service. A real neighborhood business that we are blessed to bring our cars to.read moreread lessMike F.1/28/2024Best service center in town. Tim & the crew are hands down the most honest and reliable people to work on my vehicle. They have done everything from front end alignments to the evaporator coil on my heavy duty vehicle. Best turn around time and they take care of the vehicle & even washed it for me. If I call them they give me honest & reasonable times they can get the work done. Plus they are open on Saturdays which is the best thing around. Again much appreciation for these people & for Tim taking care of all my needs whenever I call.read moreread lessZachery H.1/26/2024
- Car Repairs Tim at Clear Lake Auto goes above & beyond to help you have a positive experience! He is very knowledgeable & is always able to answer all of my questions. Shout out to Moses for his hard work!read moreread lessDana D.1/25/2024Tim at Clear Lake Auto Service is great! They had to replace our engine after the engine was flooded with water damage from Galveston roads. They worked with our insurance company and got everything covered. Our car is running good as new. Highly recommend!read moreread lessNolan C.1/24/2024I always heard great things about Tim by family. In my own experience, I hit a block of ice on the road and brought in my car with a coolant leak. I needed a few things done and Tim and Allan worked on my car and got it to me in a very timely manner so I could drive to work only a couple days later. Tim updated me regularly on the diagnostics and was very thoughtful about the cost. Highly recommend.read moreread lessElaina M.1/23/2024
- Chris Pratt works here so that's cool.
The staff has always been friendly, though they do push extra services and "things to watch out for" and bit harder than the shops I'm used to.
I really appreciated the courtesy ride home (and pickup!) So I could avoid Uber. This really came in handy and I felt taken care of.
The work done on my truck was to my satisfaction. A quality shop is hard to come by these days. I do wish the parking situation was better at this location but it is what it is I guess.read moreread lessS D.1/22/2024The service I received from Tim and Sam were superb. They went beyond the normal support you would receive at an auto repair shop by sending pictures of an oil leak that wasn’t handled properly at a dealership. They also allowed me to take video of the work they completed and the work by the dealership which was subpar in comparison.
In addition to providing great customer support their prices were reasonable. Tim provided a detailed report of the work they completed ✔️.
I would definitely take my car back for additional services. Thank you for honesty and openness.read moreread lessLaTasha H.1/18/2024I recently visited this place and was blown away by the exceptional customer service provided by Tim. From the moment I walked in, he greeted me with a smile and went above and beyond to ensure that all my needs were taken care of.
Tim went out of his way to explain all of the services my car needed, and gave me an accurate estimate of the cost, which I found to be very reasonable. He also kept me updated throughout the entire process, which made me feel confident in the work being done on my car.
The efficiency of the service at Clear Lake Auto Service was also impressive. They had my car serviced and ready to go in no time. I was extremely satisfied with the quality of the work done on my car, and I would definitely recommend this place to anyone looking for an honest, reliable, and efficient auto service shop.
Overall, my experience at Clear Lake Auto Service was fantastic, and it was all thanks to Tim and his exceptional customer service. I will definitely be returning to this place for all of my future auto service needs.read moreread lessMatt S.1/15/2024 - These guys are professional and nice. I was impressed with how personable they were. I was referred to Clear Lake Auto by a friend. He said he trusts this team. Thank you guys for your outstanding work and for being so respectful and nice.read moreread lessJoel S.1/12/2024Tim was amazing! This was one of the best experiences at a mechanic!
Quick, straightforward, and kind! The best traits you can have in customer service!
When I came in: i had a picture of my sway bar link that was torn, he informed me of some things, and then we went on a “test drive” so that he could hear the issue i was having.
Once we got back, he gave me some estimates and let me know a technician would be able to diagnose (100%) and fix the issue!
After a few hours they sent me a diagnostic sheet with my whole vehicle inspected! From the wheels to air filters all the way to fluids, they covered and assessed each part!
They did not try and push me into anything else, and even in fact let me know some of the things i could do at home for cheap!
I’ll be taking my vehicles here from now on!read moreread lessConner D.1/10/2024 - I would recommend this place to everyone.
Customer Service 5 Stars
Labor and Repairs 5 Stars
Communication 5 Stars
Employee Matt 5 Stars
Matt kept me updated on everything that was wrong with my car and the cost . The repairs were done quickly compared to other places . They even drove me home when I dropped my car off for service. The thing that surprised me yhe most was that they washed and vacuumed my car after the services were completed.
I will be coming here for all my repairs from now on . Compared to Firestone right down the street , this place is on another level when you want to get the job done right.read moreread lessL'Oreal S.1/04/2024Quick and friendly service Thank you to Matt and the team for getting my car in quickly and repaired the same day. I always receive excellent service and it’s greatly appreciated!read moreread lessLeanne D.1/03/2024My engine light was on. Since it was the day after Christmas a lot of places were closed and I happened to go by Clear Lake Auto and they were open. Tim and Phillip took my car right in that morning and found the problem right away. By 3 that afternoon they had fixed the problem promptly at a fair price. I am so very pleased. Thank you Tim & Phillip!read moreread lessLona H.12/28/2023