Reviews

Went for an oil change and they were friendly, had a nice waiting area, free coffee & water. They were thorough, checking many things on the car giving me peace of mind. I would recommend them.

Had what I thought was a bad starter according to an auto parts store and was prepared to get a new one and pay the price. Went to this shop and talked to Tim and he was able to diagnose the problem correctly without charging me. He was very professional, knowledgeable and efficient. He saved me a huge headache and he was able to save me a lot of money and time in the process. I will be going to this place for future car troubles and would recommend others as well to use this business. 5 Star service

Review I highly recommend Tim Nicholadis because of his commitment to excellence in service of all of his customers. He consistently trouble shoots, listens to his customers, and confirms a level of trust that is required when servicing all of his clients and customers regardless of their vehicle or circumstances because he is upfront and very professional.

I had an excellent experience with Clear Lake Auto. Upon arrival, I was immediately greeted by Tim, the Service Manager. He quickly took a look at my truck and efficiently noted the issues. He kept me notified of their progress throughout service, explaining the repairs and costs. Their front desk staff and technicians also were kind and provided a great experience. Highly recommend!

Had to take my 2003 Rubicon in for service to diagnose and correct an emissions leak in order to get a state inspection (check engine light with a corresponding emission leak code had been on for some time.) I chose Clear Lake Auto Service for the work. So glad I did! Received excellent same day service. They did an overall vehicle inspection and diagnoses, found the leak and replaced the purge valve. Also discovered in the inspection that my battery was in bad shape. Battery was only 1 yr old. Clear Lake Auto technician called the auto parts store where I purchased the battery and got me a full warranty swap for a new one. Drove my Jeep home same day, leak corrected and a new battery. Returned to shop 2 days later after driving the required mileage to completely clear emissions code from the vehicle computer, Jeep passed the state inspection and was handed over clean and detailed inside and out. Highly recommend Clear Lake Auto Service!!!

Update: Clear Lake auto reached out to me, made things right, and apparently the technician who worked on my car has moved on. I'm happy with how they handled the situation and my rating has been changed accordingly.

I don't normally leave bad reviews...but here we go.
I had a wheel stud break off so I came here to get it replaced. While they were in there they said the front brakes were nearly metal on metal. It had been a while since I had the front brakes done so I gave the go ahead to replace the front brakes. Then they tell me the rear pads are nearly metal on metal. This piques my interest since I had just done the rear brakes somewhat recently. I look and unsurprisingly, they're not even close to being done. I decline the rear brake service. Sketchy, in my opinion.
After they're done with the front brakes and stud, I leave. Brakes squeal like crazy and they creak when nearing a stop. I don't have the time to bring it back since I was only in town for a little while. I hoped that the pads would break in but they continued to squeal and creak months later, as well as the new rotors they installed started to warp.
I had enough and redid the brakes myself today. I discover that the new stud wasn't even close to being fully seated, and instead of the shank lug nut they were supposed to use, they had installed an acorn lug nut. How they decided that this was acceptable is beyond me. Also the slide pins were basically dry, they didn't bother to lubricate or even check them.

TLDR: Tried to have me replace rear brakes that were perfectly fine, seemingly poor quality front brake parts, terrible job installing wheel stud (not seated, picture attached), and used the wrong kind of lug nut (acorn vs shank).

Great customer service. They handled my car with excellent care and got me back on the road I’m no time! Definitely recommend getting any auto repair services here. They also work with my extended warranty company which is a huge plus. Please contact Tim for all your questions and concerns!

Clear Lake Auto has been a peace of mind solution for my family for several years. Tim is absolutely wonderful to work with. They let you be in control at all times and never try to push unnecessary work. Highly recommend this place over all others in the area.

Auto repair to out of towner Was visiting from Dallas and my “check engine” light came on. It was a Saturday afternoon and was difficult to not only find an auto repair shop that was open on Saturdays, but one that would be able to squeeze us in with only a few hours left in the day. By the grace of God, we came across clear Lake Auto Service, and Tim was not only generous enough to take a look at my car problem, but also took the extra time to repair it. He also went out of his way to look into whether some of the repairs were still covered under the warranty. Fortunately, some of it was. Very hard to find an honest auto repair shop and we are very grateful for people like Tim. Wish this shop was in Dallas.

Keep up the great work!

The team was very professional and polite. They did a great job in keeping me informed of what was happening with my vehicle. The initial inspection report was great and lets you know other details of your vehicle's health. I will be returning in future needs.

They inspected my car for more than what I came in for which lets me know they thoroughly check your vehicle for the best service! They fixed my car the next day after I had it towed there & they off a shuttle if u need a ride to/from the shop! The pricing was pretty reasonable and mostly lower than some other places I got an estimate an at. Phillip has the most awesome customer service I’ve experienced in a long time! It was so refreshing to be treated so kind. This place saved my life! Highly recommend!

I’ve been dealing with A/C problems for a long time and after trying other shops, I was honestly bracing myself to get upsold on things I didn’t need. Clear Lake Auto Service was the complete opposite. They were straightforward, honest, and focused only on fixing the actual issue. No pressure nor gimmicks just real service at a reasonable price.

Now my A/C works perfectly, and I couldn’t be happier. The team here earned my trust, and I’m genuinely grateful for the way they handled everything. If you’re looking for a shop that does quality work without trying to take advantage of you, this is absolutely the place to go.

Quality and Trust Quality and Trust make the difference.
Thank you for your excellent service.
Clear Lake Auto Service is the best.
God bless you always.

Tim, took time to go through the issues with me. Fixed what we agreed upon in a timely manner without any unneeded pressure. The car is running great now. They even cleaned the car. Would recommend.

Auto Service The most professional and friendliest auto repair shop in the Clear Lake and Webster area. Keep you well informed on your auto’s progress during the entire process. Great mechanics and very people oriented.

CLAS was highly recommended to me and I have already recommended them to two friends. Their work is excellent and very reasonably priced. They saved me approximately $2K when compared to the dealership. However, what keeps me coming back is their absolutely phenomenal customer service. Everyone is extremely friendly and very knowledgeable. So to all the nice folks(Cathy, Tim, Robert, and Phillip) who took their time with me and made me feel like family, I thank you from the bottom of my heart. Looking forward to seeing you next time. Wishing you all much success in life and in business.

I highly recommend Clear Lake Auto Service! I have never had such a positive experience! Tim Nicoladis was very helpful, and friendly. He explained what repairs needed to be done in a clear manner, and the pricing was right. He searched and found parts for our vehicle that were hard to find. Raul our mechanic did a great job getting our vehicle repaired and back on the road! Try Clear Lake Auto you will not be sorry.

We had a great experience with Clear Lake Auto Service. Tim, our technician, was outstanding — he kept us updated and informed every step of the way. He was incredibly polite, patient, and made sure we understood what was going on throughout the process. It's rare to find that level of communication and professionalism these days. Highly recommend!

Great place to take your vehicle! Tim communicated everything very well and the work was done in a timely manner. Additionally, they washed my vehicle after service and provided a shuttle to get me from my home to the shop. Next time I need some work done I know where to go!

Tim is alwaytfair Just wanna give kudos to Tim. He has saved me money. looks at a lot of different ways to approach my problem. Even fixed some of it on his own. Total trust in him good technician and extremely good with people.

I recently moved here from Dallas where I had a reliable mechanic. I really got lucky choosing Clear Lake Auto Service as my new reliable Automotive Service provider. The staff are professional and friendly, provide transportation to and from the shop, and are upfront and honest. Tim the Service Advisor was very helpful and knowledgeable walking me through what I needed to maintain my 16 year old car in tip top condition Safety is important and they made me feel I was in safe hands!

Tim Nicoladis was candid and transparent to me which is a rare trait in car mechanic shops. He was ready to explain and show me exactly where the problems were on my vehicle, and gave routine updates. The diagnostic fee is too high in my opinion, should be far less than it is. Car runs well after repair. I highly recommend this service.

2010 Dodge Journey Tim has been a great help in getting my Journey taken care of. I appreciate all his assistance. I also appreciate the rides home from the office staff, thank you all!

My family and I were traveling from New Orleans to the Great Wolf Lodge and our AC went out on the way. I called Clear Lake and got in touch with Tim. I was able to drop the car off as soon as we got in town and they even shuttled me back to the hotel! They sent me video and pictures of the problems and a detailed estimate. I was able to leave it with them and they finished everything and found another problem that needed fixed. It went about as well as it could. Would highly recommend them to anyone traveling or who lives in the area.

Our 2008 Tundra's a/c wasn't cooling, so we stopped by after reading great reviews. As far as first impressions go, we couldn't be more pleased. We were greeted by Tim, Service Advisor, with a warm welcome and not bothered at all by our just dropping by on a Saturday pretty close to closing time. It turned out that they had time to do an assessment and immediately diagnosed the problem. The knowledge and professionalism are apparent. You can see how well everyone works together. I will be back in a few days with my Volvo. Definitely our go-to from now on out.

Once we got connected, they did a good job, on schedule and gave me back a clean truck. They also offered low cost first steps to try for my transmission and suspension which worked and saved me thousands. I am a happy customer and will be back when I need servicing of any kind.

Great service! I had a weird issue with my battery. A worker named Tim came out and took a look at my car and in less than five minutes solved the problem and didn’t charge me. I know for a fact other places would have held on to my car for days and charged me some crazy amount. Great business great workers very professional 5 stars!